Your Question. Our Warmest Answer
Frequently Asked Questions
What Is Ventally?
Ventally is a safe, anonymous space where you can talk or text with trained Listeners whenever you need to let something out — no judgment, no pressure.
Q. Is This A Therapy
A. No. Ventally is not a replacement for therapy. We’re emotional support from real people trained in active listening, not licensed clinicians.
Q. What If I Need Urgent Help
A. If you’re in crisis, please contact a licensed mental health professional or emergency services. We’re here for support, but we’re not a crisis hotline.
What Is A Listener & How Do I Become One
Our Listeners are everyday people who’ve been trained to provide emotional support, encouragement, and validation. They’re not therapists — just great listeners who care.
Visit our [Become a Listener] page, apply, complete our training, and start earning while making an impa
Q: Do I need experience?
A: No formal experience is required — just empathy, reliability, and the willingness to complete our traini
Q: Is this paid?
A: Yes. Listeners earn money per call or text session. Payments are processed weekly or biweekly via Stripe.
Q: Do I have to use my real name?
A: No. You’ll operate under a Listener alias and never share personal details. We value your safety and privacy too.
What Is A Venter & Questions About Venting
Ventor is anyone using the Ventally app to release what’s on their mind — stress, frustration, loneliness, or even joy — in a safe, anonymous space. They’re not patients or clients. They’re real people seeking real connection.
Q: Can I stay anonymous?
A: Yes. You don’t have to share your real name, photo, or any identifying info. Ventally is built for emotional privacy and digital safety.
Q: When can I vent?
A: 24/7. If Listeners are online, you’ll get matched instantly. If not, we’ll notify you as soon as one’s available.
Q: How much does it cost?
A: You can pay per session or choose a monthly subscription.We also offer free trials and giveaway sessions during launch!
General Questions
Q: Is Ventally available worldwide?
A: We’re currently launching in the U.S., with plans to expand to Canada, the UK, EU, Australia and the Caribbean. International users can join the waitlist.
Q: Can I gift someone a session?
A: Yes! You can send a prepaid session or subscription through our [Gifting] page.
Q: How do you keep conversations safe?
A: Every session is monitored for abusive behavior. We have community guidelines, reporting tools, and a moderation team that ensures Ventally remains a supportive space.
Q: How do I contact support?A: Email us at infi@ventally.co or visit the [Contact Us] page. We typically respond within 24–48 hours.